Kay Jewelers Outlet in Woodstock, GA Open now

Reviews about Kay Jewelers Outlet

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  August 31, 2020, by Kenneth DiCamillo
  I recently on Valentine's Day went in and bought my wife a new wedding ring set. I was helped by Natalie. She was so helpful in choosing the right set. She must have showed me a dozen rings before she zeroed in on what I was looking to accomplish and then walked me over to another case and pointed to what she thought I would like and it was perfect. She was so helpful, I returned a week later and bought another ring for my daughters birthday. The new store manager on the other hand is awful and rude. I was embarrassed to hear the way she was with other people in the store while I was with Natalie. I hope the new manager doesn't run off the good people who work there.
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  March 03, 2019, by shane kraft
  When I first visited the representatives were very helpful and informative. After not finding what I wanted I visited the Kay store in the Cumberland mall. During this visit I ended up purchasing a Movado watch with a 300 dollar Kay service plan. After wearing my watch for a couple months I revisited the outlet store, as it is close to my house, to have a link exchanged and a link added as Movado sent me some spare links. The store manager informs me that I have to visit the store I purchased the watch from in order for my service plan to cover the "work" to add a link. I ended up paying the 20 dollars as it isn't worth my time to drive all the way to Vinings to have a link put in. Because this is my first mid-hi quality watch, I asked a few questions and was informed that scratches/blemishes cannot be buffed or polished out of stainless steel, even though I was told this was part of my service plan when I purchased. With some further research I have learned Movado offers the service to polish and refinish the stainless steal on their watches, so it is indeed possible. Left the store feeling a little looked down upon for my lack of knowledge, just not sure how you are supposed to learn without asking. I do not recommend this store unless your need is an older model outlet jewelry.